Shanghai Lingyu Auto Parts Co., Ltd. has continuously introduced the most advanced international production and management experience based on the original vehicle supporting technology provided by the state-owned Shanghai Electric General Factory.

In order to adapt to the ever-increasing market demand and meet the needs of agents and customers for varieties, quantity, delivery speed and professional service, we have established a large-scale warehouse in Shanghai, the financial center of China, by adhering to the service concept of “All for Customers”. Currently, we have a spot goods storage base of 6,000 square meters and more than 700 varieties of products. We have established a professional customer service team with industry terminal service experience. Each employee has passed professional knowledge assessments on fault judgment, applicable vehicle models, product OE numbers, and versatility, etc. We provide customers with 7*24h immediate response so that agents can timely communicate with us at any time for immediate solutions when they ask for help.

In order to further improve our service standards, we have applied the most advanced WeChat applet query system in the industry, which can provide real-time query service for agents at all levels. By sticking to the spiritual concept of “Improve Oneself, Surpass Oneself, Challenge Oneself, Respect Customers” and the target of “Surpass Customer Expectations”, Mr. Jesse, general manager of the Company, together with all the other members of the Lingyu team, will forge ahead and continue to struggle for the development of China’s automobile industry.